Contact CardTrail

TL;DR — Found wrong data? Have a question? Want to suggest a card we should cover? We read every message and typically respond within 24 hours.

Get in Touch

We’re a small, focused team that takes every message seriously. Here’s how to reach us:

General Inquiries

Email: [email protected]

For questions about our content, card recommendations, or general feedback.

Data Corrections

Email: [email protected]

Found incorrect card data — wrong fee, outdated benefit, or missing feature? We fix data issues within 24 hours. Please include:

• The card name and the specific data point that’s wrong
• The correct information (with a source link if possible)

Privacy Requests

Email: [email protected]

For data deletion requests, privacy questions, or concerns about how we handle your information. See our privacy policy for details.

Legal

Email: [email protected]

For legal inquiries, IP concerns, or questions about our terms of service.

Response Time

We aim to respond to all emails within 24 hours on business days. Data correction reports are prioritized and typically resolved the same day.

What We Can Help With

• Correcting card data or scores
• Explaining our scoring methodology
• Suggesting cards for coverage
• Reporting website issues or bugs
• General credit card questions about the Indian market

What We Cannot Help With

• Card applications — We don’t process applications. Contact your bank directly.
• Disputes with banks — We’re an independent research platform, not a bank representative.
• Personal financial advice — We provide research and tools, not personalized recommendations regulated under SEBI.

Office

PYT Co. Bengaluru, Karnataka, India